Because we value you as our customer, we want to address any privacy concerns you may have. To that end, we have set forth our privacy policy for handling the information you share with us online. We want your decision to do business with us to be an informed one.

1. Collecting Information

When you visit our consumer-facing applications (our software used by you to interact with our company), we may collect information about you that you share with us by using our consumer-facing applications. This identification information may include, but is not limited to, your name, physical address, email address, telephone number, mobile phone number, fax number, details of your real estate and lending needs and preferences, and other information you voluntarily provide.

As you may be aware, it is a common practice that when you visit our consumer-facing applications, we may collect data involving your usage through the use of cookies (i.e. small text files placed on your computer by consumer applications), web server logs, and other web tools. This technology allows us to customize your online experience as well as track your use of our system so that we can improve your experience.

The tracking data we collect may include, but is not limited to, the date, time and location of your visit, the time you spend on our website, the pages you view, the third-party websites you visit, your search queries, and basic information about your computer, such as your Internet Protocol (“IP”) address, domain name, browser type, device information, and the name of your internet service provider.

You may deactivate cookies if you do not want your browsing activity to be tracked; however, doing so may impact certain website functionality and your overall experience.

When visiting our consumer-facing applications, you may be directed through hyperlinks to third-party websites that are beyond our control. Additionally, third-party advertisers, vendors, or sponsors may collect information about you while you browse online. This Privacy Policy does not cover the collection or use of information by those third parties. Although we encourage third parties to maintain their own privacy policies, we are not responsible for their privacy practices.

 

2. Using Information Collected

We primarily use the information you voluntarily provide to customize your online experience and to fulfill your requests. We may also use your information to:

• Respond to inquiries.
• Provide requested services.
• Facilitate real estate transactions.
• Communicate regarding properties, listings, and market information.
• Improve our products, services, and website functionality.
• Provide customer support.
• Send marketing and promotional communications, where permitted by law.
   

You may opt out of marketing communications at any time by contacting us as described below.

We use website usage and tracking data to operate, maintain, improve, and market our services and consumer-facing applications.

As a general rule, we do not share your personal information with unaffiliated third parties. We may share your information with our employees, affiliated agents, contractors, service providers, technology vendors, and business partners only as necessary to provide services you request, support our operations, or comply with legal obligations.

We do not sell personal information to third parties. Personal information will not be sold or shared with third parties for promotional or marketing purposes.

Who We Share Information With

We may share personal information with:

• Our employees, brokers, agents, and affiliated companies as necessary to provide requested services.
• Service providers, technology vendors, and business partners that support our operations, communications, website functionality, customer relationship management systems, and transaction processing.
• Parties involved in real estate transactions when necessary to facilitate services requested by you.
• Government agencies, law enforcement authorities, courts, regulators, or other parties when required by law or legal process.
   

We do not sell personal information to third parties.

Mobile phone numbers, SMS consent information, and opt-in data are not shared with third parties or affiliates for marketing purposes. SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS Communications

If you provide your mobile phone number and consent to receive text messages from Berkshire Hathaway HomeServices Colorado Properties, we may send text messages related to:

• Appointment reminders
• Property showings
• Transaction updates
• Customer service communications
• Responses to inquiries
• Account notifications
• Real estate-related information you have requested
• Other communications related to our services

Your mobile phone number and SMS consent information will be used solely for the purpose of communicating with you regarding services you have requested or authorized.

SMS consent is not shared with third parties or affiliates for marketing purposes.

We may share your information with trusted service providers who assist us in delivering communications, technology services, or business operations. Such providers are contractually obligated to protect your information and use it only for the services they perform on our behalf.

We reserve the right to disclose your information under limited circumstances, including compliance with applicable law, court orders, legal process, law enforcement requests, protection of our legal rights, prevention of fraud, or protection of public safety.

Whenever you are online, there is a risk that information transmitted electronically may be intercepted by unauthorized parties. While we implement commercially reasonable security measures to protect your information, no method of transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security and accept no responsibility for unauthorized access beyond our reasonable control.

By using our consumer-facing applications, you agree to our Terms of Use.

 

3. Updating Information

If you would like to review, update, correct, or request deletion of information we have collected about you through our consumer-facing applications, please contact us using the information provided below. We may require verification of your identity before processing your request.

 

4. Anti-Fraud Disclosure

Electronic communications such as email, text messages, and social media messaging are neither secure nor confidential. While Berkshire Hathaway HomeServices Colorado Properties (“Broker”) has adopted policies and procedures to help avoid fraud, even the best security protections can be bypassed by unauthorized parties.

The Broker will never send electronic communications instructing you to transfer funds or provide sensitive personal information such as bank account numbers, routing numbers, or credit card information

YOU SHOULD NEVER TRANSMIT NONPUBLIC PERSONAL INFORMATION, SUCH AS CREDIT CARD NUMBERS, DEBIT CARD NUMBERS, BANK ACCOUNT NUMBERS, OR ROUTING NUMBERS, BY EMAIL OR OTHER UNSECURED ELECTRONIC COMMUNICATION.

Emails and text messages attempting to induce fraudulent wire transfers are common and may appear to come from trusted sources.

If you receive any electronic communication directing you to transfer funds or provide sensitive personal information, even if it appears to come from Broker or its affiliates, do not respond. Instead, immediately contact Broker to verify the request.

To notify Broker of suspected fraud related to your real estate transaction, email: info@bhhscoloradoproperties.com

 

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide requested services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. When personal information is no longer required, we take reasonable measures to securely delete, anonymize, or otherwise dispose of such information.

 

6. Updating Our Privacy Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page along with a revised Effective Date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

 

7. Contacting Us

If you would like to make a request regarding your information or have questions about this Privacy Policy, please contact us:

Email: info@bhhscoloradoproperties.com
Phone: 970-329-2482

 

8. Effective Date and Contact Information:

Effective Date: July 16, 2026
Berkshire Hathaway HomeServices Colorado Properties
511 E. Lionshead Circle
Vail, Colorado 81657

 

9. Children’s Privacy

Our website and services are intended for individuals who are at least 18 years of age and are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that personal information has been collected from a child under 13, we will take reasonable steps to delete such information promptly.

 

10. International Users

Our consumer-facing applications are hosted on servers located within the United States. If you access our website from outside the United States, your information may be transferred to, stored in, and processed in the United States. By using our website and submitting information to us, you consent to such transfer, storage, and processing.

 

11. SMS Terms & Conditions

Customers opt-in by texting the keyword 'START' to our 10-digit phone number. This keyword is advertised on our public website at [https://bhhscoloradoproperties.com/privacy-policy]. Upon texting the keyword, the user receives an automated response confirming their subscription, detailing message frequency, and providing STOP/HELP instructions."

 

By opting into SMS from a web form, website, contact form, registration form, or other communication method, you are agreeing to receive SMS messages from Berkshire Hathaway HomeServices Colorado Properties. These messages may include appointment reminders, property showing updates, transaction notifications, customer service communications, responses to inquiries, account notifications, and other real estate-related communications.

Messages may include, but are not limited to:

• Appointment reminders
• Property showing updates
• Transaction notifications
• Customer service communications
• Responses to inquiries
• Account notifications
• Real estate-related alerts and updates
• Other communications related to services you have requested

 

Message frequency may vary.
Message and data rates may apply.
To stop receiving SMS messages at any time, reply STOP to any message.
For assistance, reply HELP to any message or contact us at 970-329-2482.

Visit https://www.bhhscoloradoproperties.com/privacy-policy for our Privacy Policy and SMS Terms & Conditions.

You may also contact us at:
Berkshire Hathaway HomeServices Colorado Properties
511 E. Lionshead Circle
Vail, CO 81657